- Name, Email ID, Shipping and Billing Address, Phone Number.
This data is collected directly from users of the website. This data is used to identify the user, deliver goods and services, identify “lookalike” customers and for security and fraud prevention.
- Commercial Information
We do not collect payment card numbers and pins. Checkout happens through a third party portal of our payment gateway. We are provided details of the mode of payment and the bank used. We may use this information to provide targeted discounts and promotions and to analyze sources of traffic.
- Internet and network activity like IP addresses and location.
We collect this data automatically when you visit our website. This data is used to analyze location based on aggregate data and sources of traffic. We also use this data to provide goods or services and targeted promotions.
- Communication data
We store all call records and Whatsapp communication with users. This is used for quality, training purposes and for safety and fraud prevention.
- Social Media reviews
We may choose to re-share customer reviews on Facebook, Instagram and other social media. We use this data to measure user engagement and for security and fraud prevention. We obtain this data directly when users share our content, post with our products or tag us.
- Other sources
We may use other sources to draw data to identify customers, deliver goods, customize and personalize advertisements, identify new customers and for security and fraud prevention.
- Data Sharing
Indian Artisans LLP does not share user data with third parties in exchange for money. We transfer personal data to third parties in order to obtain their services (for example, for Facebook and Google Ads). We are always careful with user data and we intend to comply with all regional legislation.
- Customer Notifications
Indian Artisans gives the option to users to opt out of email marketing, sms marketing and marketing on other media. You can email us at firstname.lastname@example.org if you are receiving communication which you do not wish to subscribe to.
- External Links
Although Indian Artisans includes only verified links on the website, Indian Artisans does not take guarantee for the quality of the links. Users are advised to exercise caution while clicking on any links. Indian Artisans cannot be held liable for any damage caused due to external links.